FREQUENTLY ASKED QUESTIONS
1. How do I make a purchase?
- Begin by navigating to the "EXAMS" section.
- Choose the specific exam you want to purchase.
- Click on "Add to Cart."
- Access your shopping cart by clicking on the bag icon located at the top right corner of your screen.
- Initiate the checkout process by clicking "Checkout."
- Complete the following steps: a. Provide your contact information. b. Enter your payment details. c. Fill in your billing address.
- Finally, proceed to make your payment.
2. How will I receive my materials after making a purchase?
You will receive an email immediately after your purchase, with a download link.
Simply download the materials and proceed to extract your exam.
3. How to open my Downloads on a PC?
By viewing this video, we'll guide you through the process of extracting your files on any windows pc.
https://www.youtube.com/shorts/5Lb5j-MqYZQ
4. How to open my Downloads on a MAC?
By viewing this video, we'll guide you through the process of extracting your files on any MAC.
https://www.youtube.com/watch?v=g-To9oh6QgQ
5. Download Exceeded?
If you have reached your download limit, please get in touch with us via email, providing your Name and Order Number. We will promptly send you a new download link. (redsealexamtruckandtransport@gmail.com)
6. Files are corrupted?
Rarely files are corrupted, but if they are, please get in touch with us via email, providing your Name and Order Number. We will promptly send you a new download link. (redsealexamtruckandtransport@gmail.com)
7. Haven't received download link?
If you haven't received your download link please get in touch with us via email, providing your Name and Order Number. We will promptly send you a new download link. (redsealexamtruckandtransport@gmail.com)
8. I haven't received my Hard copy, of these materals?
All Study materials are all (PDF) Files. And will be sent via email. We do not sell hard copies.
9. Refund policy
All items are final sale, since these are digital products* Refunds are not granted because of purchase abuse.
10. I've received a Refund
We will provide a full refund in the event that we are updating the practice exam for your specific trade.
11. Are these the Offical Red seal questions?
This is a practice examination that has been developed using similar weighting, question distribution, question taxonomies and question styles to that of a red seal examination. Success on this examination will NOT result in certification or qualification. This examination is intended to be used for self-assessment in preparation for attempting a
red seal examination.
12. Is it possible to download the package on my laptop, desktop, tablet, or phone?
You can download the package on any of your devices; the materials are available in PDF format.
13. How often are the package's updated?
We regularly update our materials to ensure that you receive the highest quality and most valuable content. If your package receives an update, please note that complimentary upgrades are not provided. You will need to repurchase the package, which may include your original content as well as access to the new updates.
14. I've lost access to my download link.
As the customer, you are responsible for downloading and securely saving the package contents immediately after purchase. If you lose or misplace the download link or package, you can re-download it within 6 months of the purchase date. After this period, you will need to repurchase the package if you require access again.
15. All Rights Reserved
By making a purchuse, users acknowledge that they have read all the Terms and Conditions proviede by Canadian Transport Academy, and understood, and agreed to these Terms and Conditions......
16. Support
Dear valued customer, we sincerely appreciate your feedback and the opportunity to serve you. However, we must emphasize that maintaining a respectful and courteous environment is paramount for us. Please be advised that rude behavior cannot be tolerated. We are committed to addressing your concerns, but please note that our support team may take 24 to 72 hours to respond due to the high volume of inquiries. We encourage constructive communication to resolve any issues and thank you for your understanding and patience.